Contact Us
ToolNotch is built and run by one developer, Juan Soares. Email is the only channel — there is no support portal, no ticket queue, and no account to sign in to. Every message reaches a person directly, and almost every tool, fix, and feature on the site started as an email from someone who uses it.
Write to us at
contact@toolnotch.comBug Reports
Tell us which tool failed, which browser and operating system you were using, and the exact steps that led to the problem. A screenshot or short screen recording of the error makes it far faster to reproduce and fix.
Feature Requests
Describe the task you are trying to finish, not only the feature name. Knowing the underlying goal often points to a better tool than the one first imagined. Requests that match a real, recurring need are usually shipped within a few weeks.
Advertising & Partnerships
ToolNotch is funded entirely by display advertising. For sponsorship, content partnerships, or advertising questions, email the address above with a short description of your company and what you have in mind.
We cannot recover your files
Every file-based tool on ToolNotch — the image compressor, PDF merge and split, the format converters, and the rest — runs entirely inside your browser. Files are never uploaded to or stored on our servers, so if you have lost a document there is nothing on our side to retrieve. Always keep your own copy of anything important before processing it.
Privacy and data requests
Because the tools run client-side and we store no accounts and no uploaded files, there is very little personal data to request or delete. Analytics and advertising data is handled by Google. For any access or deletion request, email us and we will point you to the right process. Full details are in our Privacy Policy.
One person reads every email. We usually reply within one to two business days; detailed bug reports can take longer while we reproduce the issue.